Cambridge
Academy
In London

Course Duration: Ten training days

Course Language : Arabic or English

Include:

Scientific material with TAB

Workshops

Reception and farewell at the airport

Daily lunch

Coffee Break

To register, please contact us by email.

info@caclo.co.uk

The importance of the program:

The work environment has become more variable and competitive than before, which has led to a challenge for HR professionals of all job grades, supervisors and practitioners, and key performance indicators appear as a strategic tool that enables HR workers to control in a quantitative way the performance evaluation of units and individuals in order to be on track.

Program Objectives:

• Develop the behavior of participants in the field of building key performance indicators (KPIs) and their measurement mechanisms.

• Give participants the knowledge, skills, and values they need to build and measure performance in a variety of institutions.

• Identify the benefits and importance of identifying performance measurement indicators in organizations.

• Facing problems and obstacles in determining indicators to measure institutional performance,

• Knowledge of balanced performance measurement cards and the usefulness of their use and their relationship to performance measurement indicators.

• Determine how to use measuring cards in various ways.

Target Groups:

• All employees of human resources departments

• Managers and officials of human resources and personnel departments

• Organizational, administrative, and functional development officials

• Human Resources Practitioners

• Human Resources Specialists

• Staff and managers of training and human resource development

• All employees and managers interested in these vital topics

• Managers and supervisors

• Business Owners

• Company Managers

• Investors and entrepreneurs

Training Results:

The following training results are expected to be achieved:

• Knowledge of key performance indicators

• The ability to design a KPI card

• Develop the skill of selecting from key performance indicators.

• Increase knowledge of key success factors.

• ability to choose the best model for reference measurements.

• ability to activate the work of key performance indicators

• Design of a performance measurement system using the knowledge gained in KPI

• analyze and develop key performance indicators relevant to stakeholders and customers.

• Effective management of the process of measuring KPIs at all stages

• use of information technology to support the performance management system.

• Track functionality using KPIs.

• Linking performance evaluation, identification of training needs, analysis and job description

Program Themes:

First Theme: Strategy and Key Performance Indicators

• Business world

• What are the KPIs?

• Reasons for using key performance indicators

• Enterprise Strategy

Second Theme: Key Performance Indicators

• The concept of key performance indicators

• Types of key performance indicators

• Levels of key performance indicators

• Good KPIs

Third Theme: Benchmarking

• Benchmarking concept

• Benchmarking models

• The importance of benchmarking

• Benchmarking errors

• Benchmarking tips

Fourth Theme: Steps to Create Key Performance Indicators

• Create goals

• Identification of key areas

• Determination of measurements

• Border statement

• Interpretation of results

Fifth Theme: Practical Applications to Measure Key Performance Indicators for Human Resources

definition and practical application of the following KPIs:

• Recruitment KPI’s

• Training KPI’s

• Safety KPI’s

• Performance KPI’s

• Staff loyalty KPI’s

• Work Time KPI’s

• HR Efficiency KPI’s

• Compensation KPI’s

• Labor relations KPI’s

• Legal KPI’s

• Employee satisfaction KPI’s

• HR Budget KPI’s

• Work Force KPI’s

• Job Leaving KPI’s

Ø Workshops